Your privacy matters to us. This page explains exactly what personal information 92ph collects, how we use it, and what rights you have as a Filipino player. Read on to understand how we keep your data safe and secure.
Last updated: June 2025 | Applies to all registered accounts on 92ph
When you register and use 92ph, we collect certain personal information to operate your account and deliver a safe, personalised experience. This includes your full name, date ofbirth, email address, and mobile number provided at registration. We also collect financial information such as your deposit and withdrawal history, preferred payment methods, and transaction records in Philippine pesos. Device and technical data — including your IP address, browser type, operating system, and session timestamps — are logged automatically when you access the platform. If you contact our support team, we may retain records of that correspondence to help resolve future queries more efficiently. We only collect information that is genuinely necessary to operate the platform, verify your identity, process transactions, and comply with applicable Philippine regulations.
The personal data we collect is used primarily to create and manage your 92ph account, process deposits and withdrawals, and ensure the platform runs smoothly for every Filipino player. We use your information to verify your identity and age in line with responsible gaming requirements, and to detect and prevent fraudulent or suspicious activity on the platform. Your contact details allow us to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited marketing messages without your consent. Transaction and activity data helps us improve platform performance, personalise your experience, and calculate VIP tier eligibility accurately. We may also use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you individually. All data processing activities are carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest where applicable.
92ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and fraud prevention services. These third parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by law or a valid legal order. If 92ph undergoes a business restructure or acquisition, your data may be transferred as part of that process, but you will be notified in advance and your rights will be preserved. We never share your data with unrelated third parties or allow it to be used for purposes beyond those described in this policy.
Protecting your personal information is a core responsibility we take seriously at every level of the platform. All data transmitted between your device and 92ph is encrypted using industry-standard TLS protocols, ensuring that your login credentials, financial details, and personal information cannot be intercepted in transit. Our servers are hosted in secure, access-controlled environments with regular security audits and vulnerability assessments carried out by qualified professionals. Internal access to personal data is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection best practices. We maintain incident response procedures so that, in the unlikely event of a data breach, affected players are notified promptly and remedial action is taken without delay. While no system can guarantee absolute security, 92ph continuously invests in technical and organisational measures to keep your data as safe as possible.
As a player on 92ph, you have clear rights regarding the personal information we hold about you. You may request access to a copy of your personal data at any time, and we will provide it within a reasonable timeframe. If any of your information is inaccurate or out of date, you have the right to request a correction and we will update our records promptly. You may also request the deletion of your personal data, subject to any legal obligations that require us to retain certain records — for example, transaction histories required for regulatory compliance. If you wish to restrict or object to a particular type of data processing, please contact our support team and we will assess your request in line with applicable law. You have the right to withdraw consent for any processing activities that are based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, reach out to us at [email protected] and we will respond as quickly as possible.
92ph uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where players encounter difficulties, allowing us to prioritise improvements. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via our platform. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use 92ph after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account information is kept for the duration of your active account and for a defined period after account closure to meet anti-money laundering and record-keeping requirements. Transaction records are typically retained for a minimum of five years in line with financial regulations applicable to online gaming platforms in the Philippines. Support correspondence and identity verification documents are retained for the period required to resolve disputes and satisfy regulatory audit requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request early deletion of your data, we will action this where legally permissible and inform you of any data we are required to retain and the reason why.
92ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email. Your continued use of 92ph after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If you have any questions about this Privacy Policy or how your data is used, please contact our support team at [email protected] and we will be happy to assist. The most current version of this policy will always be accessible from the footer of every page on the 92ph platform.
These pages work alongside our Privacy Policy to give you the full picture of how 92ph operates and protects you.
Understand the rules that govern your account, gameplay, deposits, withdrawals, and use of the 92ph platform as a Filipino player.
Read TermsFind practical tools for managing your play, setting deposit limits, and accessing support if gaming is no longer enjoyable for you.
View GuidanceGet quick answers about account setup, deposits, withdrawals, VIP tiers, and game access — all written in plain Philippine English.
Go to FAQNow that you know how 92ph handles your personal information, join thousands of Filipino players enjoying slots, live casino, and VIP rewards — all from your mobile browser with no download needed.